1. Introduction

Visa Path ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our visa application assistance platform.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

Full legal name
Email address
Phone number
Date of birth
Nationality
Passport number and details
Address information

2.2 Documents

To facilitate your visa application, we collect and store copies of documents you upload, including but not limited to:

Passport copies
Criminal background certificates
Financial statements
Educational certificates
Employment contracts
Health insurance documents

2.3 Payment Information

Payment processing is handled by Stripe, Inc. We do not store your complete credit card information on our servers. Please review Stripe's privacy policy for details on how they handle your payment data.

2.4 Automatically Collected Information

When you access our platform, we automatically collect:

IP address
Browser type and version
Device information
Usage data and analytics
Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our visa application assistance services
Process your visa application documents
Communicate with you about your application status
Send important notifications about document expirations
Process payments and prevent fraud
Improve our services and user experience
Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

Service Providers: Third-party vendors who assist us in providing our services (e.g., Supabase for data storage, Stripe for payments, Resend for email communications)
Immigration Advisors: If you select the Advisor-Assisted plan, your information will be shared with assigned immigration professionals
Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information, including:

Encryption of data in transit (TLS/SSL)
Encryption of sensitive data at rest
Row-level security policies in our database
Regular security audits
Access controls and authentication requirements

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Document data may be retained for up to 7 years after your visa application is complete to support any future applications or inquiries.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict certain processing activities
Data portability (receive your data in a structured format)
Withdraw consent at any time

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

privacy@visapath.app

12. LGPD Compliance (Brazil)

For users in Brazil, this policy complies with the Lei Geral de Protecao de Dados (LGPD). You have the right to request information about our data processing activities and to file complaints with the Autoridade Nacional de Protecao de Dados (ANPD).